Descriptions
PROCESSING TIME :
Approx. 3 - 5 business days for the documentation. We will discuss with the client and decide when to ship the plant(s).
SHIPPING : Super express shipping guaranteed ( Using special packaging according to the weather)
- Express shipping (Fastest available service will be picked- DHL,UPS)
- Plants will be sent by air freight with all the plant quarantine submissions
- Free Phytosanitary Certificate
- We will pay export taxes if there is any (Only US & UK)
- All of our plants will be shipped legally. We will contact you and take all the necessary details before arrange the shipment (Some countries will have different rules and policies. We will go through it and make sure you get the plant without any issue)
- We will do everything to ship your plant safe and sound. Never doubt it :)) x
- UK : 3 - 5 Business Days
- US : 5 - 7 Business Days
We will be in touch until you receive the plant...
- We don’t accept returns, exchanges or cancellations.
Replacement Policy :
We will give you liability if the plant is dead when arrived in maximum 10 days shipping duration (count from the dispatch date). Custom delays are out of our control. But we can assure you our packaging will do really well for at least 10 days. We have 15 days successful shipments too.
- Request a Replacement : We will give you another plant for free (Timeline will depend on the situation. Customer should be patient until we complete the order). Customer will have to pay for the shipping.
You have to provide valid pictures when you open the package and report it at the same day you receive the package. Our Liability terms do not apply for any failure of delivering packages because the customer is not contactable.
By ordering a plant, the customer agrees to all the terms and conditions!Â