This buyer protection mechanism ensures the secure handling of buyers' funds by implementing a structured process in which funds are not transferred directly to the seller until the buyer has received the purchased goods without any complaints. Listinge.com provides this buyer protection guarantee free of charge.
Furthermore, this mechanism offers fair and impartial protection for both sellers and buyers, allowing them to resolve any issues that may arise during the purchase of goods.
This buyer protection guarantee is valid from the time the buyer completes payment for the goods they purchased until two days after the goods are received. During this period, buyers have the opportunity to raise any concerns or complaints directly with the seller. If a resolution cannot be reached between the buyer and seller, Listinge.com will act as mediator and make the final decision.
If during the buyer protection period there are no complaints submitted by the buyer, Listinge.com will consider the transaction to be problem-free and will immediately issue payment funds to the seller.
Please note that if any issues arise after the expiration of the buyer's protection period, the seller's policy or the information provided on the product page will serve as the basis for resolving the matter. It is the sole responsibility of the seller to address such concerns.
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